Travel Western Australia Pty Ltd

Cancellation Policy

A 30% deposit confirms a booking with full payment required 7 days before departure. Cancellation or change of a booking 7 days before departure: 30% of the total price and 48 hours before departure: 100%. Failure to adhere to the payment policy may result in cancellation of your booking.

Terms and Conditions

Travel Western Australia Pty Ltd (TWA) reserves the right to amend the route itinerary or cancel a tour as circumstances including but not limited to seasonal (weather) and operational circumstances terrorism or any other external event occur beyond our control. In these occasions or in the event of any delay or extra personal expenses as a result of a delay no refunds will be given. TWA reserves the right to arrange an alternative tour carrier (subject to availability) if tour numbers are not met. TWA cannot guarantee exact pick-up and drop-off times and will accept no responsibility for cancellation fees from other connecting services or any associated costs. If the passenger decides to leave the tour for any reason TWA is not obliged to give any refunds for the remaining segment of the tour. TWA accepts no responsibility for any injury illness or other such accidents sustained whilst on tour or while engaged in any activities with other tour operators. In the event of a location or third party tour not being available alternative experiences of a similar nature will first be sought. No compensation will be considered for any additional driving or time lost due to any rescheduled driving. TWA accepts no liability for lost stolen or damaged property or loss of any kind caused by or resulting from any act or omission by its employees agents or contactors or by any company whose services are used as part of the tour including but not limited to activity and accommodation providers.

TWA strongly recommends passengers to take out adequate travel Insurance to cover personal liability cancellation loss of luggage and other.